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Join our podcast as we discover how to make the world smarter one step at a time! Listen to industry leaders on the trends and topics shaping how we work and use content. Our episodes explore the latest in artificial intelligence, machine learning, semantics, and other emerging technologies. Discussions also include best practices for content strategy, engineering, operations, governance, and design. We share insights on how these practices are changing the way we live, work, and interact with each other.
Episodes
Friday Dec 06, 2019
Leading Teams Towards Next-generation Customer Experiences with Todd Unger
Friday Dec 06, 2019
Friday Dec 06, 2019
Join host Cruce Saunders and Todd Unger, Chief Experience Officer and Senior Vice President of Marketing and Member Experience at AMA, about transforming the healthcare experience. Learn about Todd's integrated approach to marketing, digital, product design, and content. Explore the complexities of the patient experience, and how the AMA is addressing these through clearer communication and technological innovation.
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