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Join our podcast as we discover how to make the world smarter one step at a time! Listen to industry leaders on the trends and topics shaping how we work and use content. Our episodes explore the latest in artificial intelligence, machine learning, semantics, and other emerging technologies. Discussions also include best practices for content strategy, engineering, operations, governance, and design. We share insights on how these practices are changing the way we live, work, and interact with each other.
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Tuesday Sep 22, 2020
Content Taxonomy: The Key to Better Customer Experience with Michael Priestley
Tuesday Sep 22, 2020
Tuesday Sep 22, 2020
Join host Cruce Saunders as he delves into the world of content technology with Michael Priestley, an information architect and content technology strategist at IBM. Explore Priestley's journey from technical writing to shaping IBM's website through taxonomy and information architecture. Get insights on analytics in content strategy, aligning content with customer interests, and the future of intelligent information architectures. Learn from Priestley's career advice, emphasizing the need to understand customer needs, manage metadata effectively and stay adaptable to content technology changes.
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